NEXTECH SYSTEM SERVICE

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Technology & Solutions

YOUR FUTURE, OUR MISSION

Organization Support Model (Nextech) – include H/W & S/W

We provide after sales support that fix problem and technical consultation with quick response by product specialist.

Customer

Report incidents
Symptoms
Regardless of
H/W, SW, and OS

Nextech

Smart Call Center

Machine Type
Serial number
Product no
Failure symptoms

Vendor

Vendor Hot line

Hardware & Software Implementation

YOUR FUTURE, OUR MISSION

Nextech provides a complete solution for both hardware and software implementations. We are a partner of Comvault, Dell, HP, IBM and Lenovo for HW and SW implementation.

Moreover, we also are a partner of Microsoft, Oracle, Symentec, Veem and VMware to provide you more flexiblility of sofware implementation.

UAT (User Acceptance Testing) services

Our UAT service also addresses the challenge of a reduction in business workforce or an overstretched work force that hasn’t got the time to perform UAT testing, providing cost effective outsourced User Acceptance Testing services ‘on-demand’.

POC (Proof of Concept) services

Our Proof of Concept service provides a risk free way to achieve this.

We give you advice based on the technical requirements to enable you to meet your business needs.

Migration planning and kick off

– Identify data owners & conversion roles

– Plan migration

– Project kick-off

Proactive monitoring

– Monitoring of critical business services, including server roles

– Maintenance and upkeep of core server operating systems and network devices

– Remediation of issues identified – either through self-healing and automation or manually through engineer intervention.

Documentation services

Reduces the system learning period and provides access to the necessary information required for troubleshooting.